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BRANDING//MARKETING

WIRELESS REPAIR

2020

PRODUCT TYPE 

INDUSTRY

DATE OF WORK

NEO

Neo is a recognized global leader specializing in the supply of high-quality repair parts and services tailored for wireless repair shops throughout the United States. With a commitment to excellence and reliability, Neo offers an extensive inventory of components compatible with all major smartphone brands, including Apple, Samsung, LG, and others. Beyond providing premium parts, Neo supports the repair ecosystem through comprehensive service solutions, ensuring repair professionals have access to the tools and resources they need to operate efficiently.

COMPANY GOALS

 

The company sought to elevate its position as a trusted, professional partner in the wireless repair industry by establishing a strong, cohesive brand identity. They wanted to simplify and streamline the customer experience, particularly on mobile, to enable repair shops to quickly and accurately order parts. Supporting scalable growth through reusable design systems and marketing assets was essential, alongside driving lead generation and customer retention with conversion-focused design.

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